Privacy Policy
Last Updated: June 15, 2023
1. Overview
CalvenRidge Trust values your privacy and upholds data protection standards applicable within Canada. This policy outlines how we manage your personal information when you access and use our investment services.
2. What We Collect
We may collect the following categories of personal data:
- Identity & Contact: Full name, phone number, email, and address
- Financial Data: Information required to facilitate investments and comply with Canadian KYC regulations
- Technical Data: IP address, device information, browser type, and platform usage patterns
- Tracking Technologies: Cookies, analytics tags, and scripts used to enhance platform functionality
3. Why We Use It
We process your personal data in order to:
- Provide secure access to your account
- Process investment activity and verify identity
- Comply with financial laws and regulations in Canada
- Communicate service updates, notifications, and improvements
- Offer tailored investment assistance and insights
- Enhance platform performance using analytics data
- Prevent fraudulent activity and maintain system security
- Deliver marketing communications (with your consent)
4. How Long We Keep Your Info
Your information is retained only for as long as operational or regulatory requirements apply. After this period, your data is deleted or anonymized in accordance with compliance standards.
5. Data Security Measures
We employ industry-approved security practices, including:
- Encryption of sensitive data in transit and at rest
- Role-based access restrictions for internal staff
- Routine audits and independent security assessments
- Use of secure hosting infrastructure
6. Your Rights
Depending on Canadian privacy laws, you may have the right to:
- Request access to your stored personal data
- Update, correct, or complete your information
- Request deletion or restrict certain types of processing
- Object to specific data uses
- Obtain a copy of your data (data portability)
- Withdraw consent for non-essential processing
7. Working with Partners
We collaborate with trusted third-party providers for infrastructure, analytics, and operational support. All partners follow strict confidentiality and privacy standards.
8. Analytics Use
We use tools such as Google Analytics to analyze usage patterns, detect issues, and improve user experience. Data is anonymized whenever possible to ensure privacy.
9. Children’s Data
Our services are intended for users aged 18 and above. If you believe your child has submitted information to us, please contact us so we can remove it promptly.
10. Policy Changes
We may update this Privacy Policy to reflect new regulations or platform improvements. Significant updates will be communicated via email or in-platform notifications.
11. Contact Information
For privacy inquiries related to our Canadian platform, please contact us at: [email protected]